Home/Telegram bots

CATALYST || COMPANY

Telegram bots for enquiries, booking and support

We connect website enquiries to Telegram, including contact details, selected services and order information. Add booking, catalogue or support scenarios when your business needs them.

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Demonstration / Concept: Telegram bots for enquiries, booking and support

CATALYST / SYSTEMS & GROWTH

Choose the scope that fits

CATALYST SYSTEMSAgreed specification

Enquiry notifications

A form saves an enquiry and alerts your manager. This is not a separate customer bot.

Individually quoted

Agreed notification fields
Enquiry storage and delivery checks
Delivery retry after a temporary failure

Not included / quoted separately

Consultation, booking and AI conversations are excluded
No duplicate charge for an alert already included in a web package

The schedule is agreed after the brief, receipt of materials and an access review.

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CATALYST SYSTEMSAgreed specification

Consultation / FAQ bot

Common questions answered, with a handoff to a person.

Individually quoted

Conversation map and menu
Agreed answer library
Manager handoff

Not included / quoted separately

Generative AI and external CRM are separate

The schedule is agreed after the brief, receipt of materials and an access review.

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CATALYST SYSTEMSAgreed specification

Booking / orders bot

Choose a service, time or product inside Telegram.

Individually quoted

Agreed selection flow
Contact and database record
Confirmation and team notification

Not included / quoted separately

Payments, calendar and shipping depend on available APIs

The schedule is agreed after the brief, receipt of materials and an access review.

Request an estimate

CATALYST SYSTEMSAgreed specification

AI bot / AI assistant

Guidance grounded in your materials, with defined response boundaries.

Individually quoted

Agreed knowledge base
Response guardrails and escalation
Scenario tests and error logs

Not included / quoted separately

Model usage and hosting are separate
AI accuracy cannot be guaranteed

The schedule is agreed after the brief, receipt of materials and an access review.

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What you receive

Enquiry alerts or a customer-facing bot — choose the right scope.

A notification delivers an existing website enquiry to a manager. A customer-facing bot guides a conversation, booking or order. These are different scopes. We agree commands, data and the point where a person takes over.

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What is included

Website enquiry notifications
Contact and order details
Clarification scenarios
Manager notifications
Handover to a person
Optional CRM integration

Scope and optional work

Scenario design, bot development, commands and testing. A bot cannot initiate a private conversation with someone who has not started it.

CATALYST || COMPANY

How the solution works

Customer submits a request

Server saves the enquiry

Bot notifies the team

Manager follows up

CATALYST || COMPANY

Try the workflow

Demonstration / ConceptCATALYST || COMPANY

Sample data. Actions in this demo do not create real enquiries.

CATALYSTDemonstration / Concept

A customer selects a product on the website.

Before you decide

Is a notification a complete bot?

No. An alert delivers an enquiry to a manager. A customer bot has menus, workflows and a human handoff.

What does an AI assistant need?

Agreed materials, response boundaries and escalation. AI provider fees are separate; important responses need human review.

CATALYST || COMPANY

Let’s start with your task.

Describe your idea → clarify the details → agree the scope.

Discuss a project

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